The Institute of Museum and Library Services, the University of Washington Information School, and the International City/County Management Association have developed a comprehensive framework to help libraries identify, evaluate, and improve services regarding digital inclusion and digital literacy. More and more individuals without computer access at home are turning to libraries as a conduit to access the Internet.
The document, “Building Digitally Inclusive Communities,” is the product of over 100 organizations’ comments and ideas. The document highlights five important principles: Availability and affordability, public access, accessibility for people with disabilities, adoption and digital literacy, and consumer education and protection.
The document provides high-level guidance to furthering the digital inclusion discussion in local communities and directs readers to additional helpful resources.
View the document at: http://www.imls.gov/assets/1/AssetManager/DIC-FrameworkGuide.pdf or read more about it at: http://www.nlc.org/news-center/nations-cities-weekly/articles/2011/july/new-icma-resource-facilitates-digital-inclusion-in-local-libraries